Fiber To The Home

• Constructed over 10,000,000 feet of Fiber Optic Cable in less than 36 months.
• Aerial, buried, tree trimming, splicing and manhole services offered.
• Maintained a damage ratio, for at fault and not at fault damages, of less than 2.0 per 10,000 feet of constructed plant.
• Maintained a customer complaint ratio of less than 5.0 per 10,000 feet of constructed plant.
• Manage a work force of over 2,500 workers.
• Maintain a 24/7 1-800 call center for customer inquires and complaints.
• Web based customer inquiry sites available (www.fibertomyhome.com).
• Developed and utilized innovative technology (Water Bore & Air Knife) to overcome construction challenges.
• Recognized by Virginia's State Corporation Commission and awarded the "Partnership Award" for our commitment to Damage Prevention in the state of Virginia.
• Installed over 2,500 Fiber Drops per month to meet customers goal of a 5 day installation date.